Privacy policy

This Privacy Policy
- This Privacy Policy applies to all personal information collected by Mex Ink Pty Ltd (ABN 47 652 974 662) (hereinafter referred to as ‘us’, ‘we’ and ‘our’) and describes how we collect, use and disclose your personal information.
- Please read this Privacy Policy carefully, as by:
  - accessing and using our website mexink.com (Site); and
  - buying our products and using our services (Goods and Services),

you are confirming that you have read this Privacy Policy and understand how your personal information will be collected, used and handled by us.

Should you not agree with this Privacy Policy, you should immediately cease accessing and using the Site and purchasing and using the Goods and Services.
We respect the rights and privacy of all individuals and we are committed to complying with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APP’s) as well as protecting the personal information that we hold.

What is ‘personal information’?
- The Privacy Act defines ‘personal information’ as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
  - whether the information or opinion is true or not; and
  - whether the information or opinion is recorded in a material form or not.
- If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as ‘personal information’ and will not be subject to this Privacy Policy.
What personal information do we collect?
- We collect the types of personal information required to assist us in operating the Site, providing the Goods and Services and otherwise in fulfilling our general functions and activities with respect to the Site and the Goods and Services. This includes personal information such as:
  - contact and identification details such as your name, date of birth, gender, phone number, email and address;
  - information about your purchase and use of our Goods and Services;
  - financial information such as your bank account details, credit card details or other billing information;
  - technical information, tracking and location data and log data in connection with the Site, which includes, but is not limited to, your device type, any user ID, operating system information, device identifiers, system performance information, browser type, internet service provider, Internet Protocol address, date/time stamps and aggregate user statistics;
  - information to assist our relationship management and market research functions, which may include information relating to your interests, experiences and preferences; and
  - any other personal information that you provide to us.
- How do we collect information?
  - We collect personal information about an individual:
    - from that individual directly which is:
      - voluntarily supplied to access and use the Site and purchase and use the Goods and Services; and
      - tracking and technical information we collect when accessing and navigating through and use the Site (for example, by way of cookies, beacons, tags, and scripts).
    - from publically available sources; and/or
    - from other third party persons or organisations.
  - If you provide personal information about another person to us, we require that you inform that person that you have done so and provide them a copy of this Privacy Policy.
- How do we use your personal information and who may we disclose it to?
  - We will use personal information you provide for the primary purposes of:
    - the purposes for which it is collected;
    - informing you about the Site and the Goods and Services and improving, personalising and customising your experience on the Site and your purchase and use of the Goods and Services;
    - improving our business and to administer, manage and enhance the Goods and Services;
    - using that information as part of the provision of the Site and the Goods and Services and fulfilling our functions and activities with respect to your access and use of the Site and the purchase and use of the Goods and Services; and
    - administering our relationship with you by:
      - communicating with you; and
      - providing you with information about the Site and the Goods and Services that may be of interest to you.
    - We may use and disclose your personal information for secondary purpose related to the primary purposes set out in paragraph (1).
    - We may also disclose your personal information to third party service providers who assist us in fulfilling our functions and activities with respect to your access and use of the Site and purchase and use of the Goods and Services. These third party service providers are authorised to use such disclosed personal information only as is necessary to provide services to us with respect to the Site and the Goods and Services.
    - We may also use and disclose your personal information to governmental or regulatory authorities upon request being made.
    - Otherwise, we will not disclose your personal information to any third party unless otherwise having obtained your prior consent.
    - By submitting your personal information, you consent to us using it to:
      - provide you with full and proper access and use of the Site and the Goods and Services and fulfil our functions and activities with respect to your access use of the Site and the purchase and use of the Goods and Services;
      - administer our relationship with you, including communicating with you with respect to the Site and the Goods and Services;
      - monitor activity on the Site and in relation to the Goods and Services;
      - market, improve and add to the Site and the Goods and Services;
      - allow third party service providers to assist us in fulfilling our functions and activities with respect to your access and use of the Site and the purchase and use of the Goods and Services;
      - respond to a serious threat to an individual’s life or to public health or safety;
      - respond to suspected unlawful activity; or
      - where required or authorised by law.
    - Will you receive direct marketing?
      - Yes, you authorise us to send you promotional messages and materials related to the Site and the Goods and Services, unless you submit a request not to receive direct marketing communications.
      - Our direct marketing messages and materials will contain a prominent statement (including, for electronic messages, a functional unsubscribe facility) allowing you to unsubscribe from receiving direct marketing communications.
      - If you do not wish to receive marketing or other communications from us, please submit a request not to receive direct marketing communications or use the unsubscribe facility provided in the most recent marketing communication from us or otherwise contact us.
    - Will your information be disclosed overseas?
      - We will send your personal information overseas and collect personal information from overseas in the following instances:
        
        When you have asked us to do so or we have your consent.
        
        When we are authorised or required by law or a court/tribunal to do so.
        
        When we have outsourced a business activity or function to an overseas service provider.
        
        Certain electronic transactions.
      - We will disclose personal information overseas but only to the extent it is necessary to perform our functions or activities.
    - How can you access and correct your personal information?
      - You generally have the right to access your personal information free of charge, subject to some limitations contained in the Privacy Act.
      - The APP’s set out some circumstances in which we are not required to provide you with such access. If you ask for your personal information and any of these circumstances exist, you may be given access to the personal information in a way that is permitted under the Privacy Act.
      - To protect personal information held by us, you may need to confirm your identity before access to your personal information is granted. It may take a little time to process your application and access and retrieve information.
      - We encourage you to update us with accurate, current and complete information. You may correct any errors or request that we delete all or some of your personal information in accordance with the Privacy Act.
    - Can you remain anonymous?

Where practical, you may choose not to identify yourself and deal with us on an anonymous basis or use a pseudonym. However, if you do not provide us with required personal information we may not be able to provide you with access to and use of the Site and the purchase and use of Goods and Services.

Security

We will take all reasonable precautions to ensure that your personal information is secured and is not misused, interfered with, altered or otherwise unlawfully accessed.

How can you complain about privacy breaches?
- If you have a complaint in relation to the collection, use and/or disclosure of your personal information, please contact our Privacy Officer via the details provided at section 13
- Our Privacy Officer will review all complaints received and respond to each complainant upon due consideration (which may require you to provide further information).
- If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Will this Privacy Policy change?

We may amend this Privacy Policy from time to time. Amendments will be effective immediately upon notification on the Site.